Open workspace

Customer Success & Support Jobs

1,388 open roles at 158 companies right now, straight from each employer's own careers page. No account needed.

Newest Customer Success openings · page 3 of 26

  1. Enterprise Customer Success Manager II

    SamsaraRemote - USPosted 6 days ago

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, effici

    Remote

    View & apply on Samsara
  2. Enterprise Implementation Consultant

    Samsara5 locationsPosted 6 days ago

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, effici

    Remote

    View & apply on Samsara
    Choose from 5 locations
  3. Product Support Engineer - NAMER

    AshbyRemote - USPosted 6 days ago

    HELLO! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring a Product Support Engineer in AMER. We’re expanding our global Support team to provide 24/7 coverage across time zones. You’ll join a growing AMER Support Engineering team of four and contribute to how we support customers across the r

    FullTimeRemote$75K – $140K • Offers Equity • Multiple Ranges

    View & apply on Ashby
  4. Customer Success Manager — Key & Enterprise

    FreshworksBoston, MA, United StatesPosted 6 days ago

    Function: Other Industry: Information Technology And Services Experience: Mid-Senior Level Employment: Full-time

    Full-timeHybrid

    View & apply on Freshworks
  5. Manager, Customer Success – Cyber

    AnthropicBoston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DCPosted 6 days ago

    About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build bene

    View & apply on Anthropic
  6. Customer Success Manager, Ads Solutions (Mumbai)

    OpenAIMumbai, IndiaPosted 6 days ago

    About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive mean

    FullTimeHybrid

    View & apply on OpenAI
  7. Technical Account Manager

    NetskopeNorth AmericaPosted 6 days ago

    Join the Future of Security at Netskope Netskope (NASDAQ: NTSK) is a leader in modern security and networking for the cloud and AI era. We secure and accelerate cloud, data, and AI in real time, everywhere. Thousands of customers, including more than 30 of the Fortune 100, trust the Netskope One platform, its Zero Tru

    View & apply on Netskope
  8. Senior Customer Success Engineer, Japan

    GitLabRemote, JapanPosted 6 days ago

    GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust G

    Remote

    View & apply on GitLab
  9. Program Manager, Customer Experience & AI Enablement

    CanvaMakati, , PhilippinesPosted 6 days ago

    Function: Administrative Industry: Computer Software Experience: Mid-Senior Level Employment: Full-time

    Full-timeHybrid

    View & apply on Canva
  10. Senior Digital Customer Success Manager - Americas

    LaunchDarklyRemote - USPosted 7 days ago

    About the Job: The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts, guiding our new and existing customers through implementation and adoption with a he

    Remote

    View & apply on LaunchDarkly
  11. Technical Account Manager

    GustoScottsdale, Arizona, United StatesPosted 7 days ago

    About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and ar

    View & apply on Gusto
  12. Director, Customer Support

    AttentiveUnited StatesPosted 7 days ago

    Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personaliz

    View & apply on Attentive
  13. Senior IT Support Specialist

    InstacartSan Francisco- HybridPosted 7 days ago

    We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve

    Hybrid

    View & apply on Instacart
  14. Customer Success Manager

    Dropbox2 locationsPosted 7 days ago

    Role Description As a Customer Success Manager at Dropbox, you will own the post-sale relationship for a portfolio of customers, with a focus on helping them realize measurable value from their investment while driving product adoption, retention, and Net Revenue Retention (NRR). You will serve as a trusted advisor t

    Remote

    View & apply on Dropbox
    Choose from 2 locations
  15. Manager, Customer Success - Commercial

    AnthropicBoston, MA; San Francisco, CA | New York City, NY; Seattle, WA; Washington, DCPosted 7 days ago

    About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build bene

    View & apply on Anthropic
  16. IT Support Specialist

    Webflow2 locationsPosted 7 days ago

    Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. Webf

    Remote

    View & apply on Webflow
    Choose from 2 locations
  17. Senior Technical Account Manager - Strategic Services (EMEA)

    ClickUpIrelandPosted 7 days ago

    At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring proc

    FullTimeRemote

    View & apply on ClickUp
  18. Cloud Support Engineer (Night Shift)

    SnowflakeIN-PunePosted 7 days ago

    At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to

    FullTimeOn-site

    View & apply on Snowflake
  19. Senior Implementation Manager, Pricing

    WiseLondon, , United KingdomPosted 7 days ago

    Function: Analyst Industry: Financial Services Experience: Mid-Senior Level Employment: Full-time

    Full-timeHybrid

    View & apply on Wise
  20. Customer Care Agent für die BMW Kundenbetreuung (w/m/div.)

    BoschLeipzig, SN, GermanyPosted 7 days ago

    Function: Customer Service Industry: Automotive Experience: Associate Employment: Full-time

    Full-time

    View & apply on Bosch
  21. Manager, Customer Success – Strategic Consumer Tech

    AnthropicBoston, MA; San Francisco, CA | New York City, NY; San Francisco, CA | Seattle, WA; Washington, DCPosted 7 days ago

    About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build bene

    View & apply on Anthropic
  22. Customer Success Manager, Ads Solutions (Seattle)

    OpenAISeattlePosted 7 days ago

    About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful rev

    FullTimeHybrid$162K – $230K • Offers Equity

    View & apply on OpenAI
  23. Customer Success Manager, Ads Solutions (San Francisco)

    OpenAISan FranciscoPosted 7 days ago

    About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful rev

    FullTimeHybrid$162K – $230K • Offers Equity

    View & apply on OpenAI
  24. Customer Experience Associate (Evening Shift)

    RampNew York, NY (HQ)Posted 7 days ago

    ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are

    FullTimeHybrid$60K – $70K • Offers Equity • This role will be paid hourly with a minimum hourly expectation.

    View & apply on Ramp
  25. Manager, customer success

    WatershedSan FranciscoPosted 8 days ago

    ABOUT WATERSHED Watershed https://watershed.com/ is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization.

    FullTimeOn-site$190,080 – $211,200 • Offers Equity

    View & apply on Watershed
Career guide

How to prepare for Customer Success roles

Customer success helps customers reach the outcome they bought a product to achieve. The work combines product knowledge, account judgment and coordination, with retention as a result rather than the only conversation.

Implementation, support, success and account management roles can overlap. Read whether the position owns technical onboarding, adoption, commercial renewal or reactive issue resolution.

What the work looks like

Establish the outcome
Agree on goals, stakeholders and evidence of value during onboarding.
Guide adoption
Use product behavior and customer context to remove blockers and focus attention on useful workflows.
Coordinate risk
Surface product, support and commercial issues early and keep ownership clear across teams.

Evidence worth showing

An adoption story
Explain the customer's goal, obstacle, your intervention and the observed change.
A risk recovery
Show how you identified a concern, coordinated action and preserved an honest relationship.
A repeatable resource
Demonstrate a playbook, training or analysis that improved more than one account.

Customer Success & Support Jobs: common questions

What does a customer success manager do?

Owns a set of customers after the sale: onboarding them, checking they get value, spotting risk early and helping them renew or grow.

Are technical support roles included?

Yes: support engineers, technical account managers and implementation specialists are here alongside customer success and customer support roles.

Where do these jobs come from?

From public career boards that companies publish on Greenhouse, Lever, Ashby, Workable, SmartRecruiters and Recruitee. Every role links to the employer's own posting.

SchoolWhool is not the employer and does not receive applications. Every role here links to the company's own posting, where its employer owns the hiring process, the requirements and the decision. Roles are matched to this page by their job title, so check each posting to confirm it fits.