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Customer Success & Support Jobs

1,388 open roles at 158 companies right now, straight from each employer's own careers page. No account needed.

Newest Customer Success openings · page 6 of 26

  1. Customer Success Manager, Beneficial Deployments - Life Sciences

    AnthropicSan Francisco, CA | New York City, NYPosted 14 days ago

    About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build bene

    View & apply on Anthropic
  2. Customer Service Executive - Part Time

    ZegoHalifax, England, United KingdomPosted 14 days ago

    About Zego We’re a commercial motor insurer on a mission to save people time and money. From nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force. We’re making insurance fairer and more human for every one of them. When we started back in 2016, we knew that traditional in

    View & apply on Zego
  3. Premium Support Engineer (London, Weekend)

    ReplitLondon OfficePosted 14 days ago

    Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line f

    FullTimeHybrid

    View & apply on Replit
  4. Premium Support Engineer (Singapore, Weekend)

    ReplitRemote - SingaporePosted 14 days ago

    Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line f

    FullTimeRemote

    View & apply on Replit
  5. Implementation Engineer, Customer Support

    BitwardenRemote, U.S.Posted 14 days ago

    Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets manag

    Remote

    View & apply on Bitwarden
  6. Customer Care Associate

    HeadwayRemotePosted 14 days ago

    1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The ad

    FullTimeRemote$26.15 – $38.46 per hour

    View & apply on Headway
  7. SOC Support Specialist- Eastern Time Zone

    HuntressUnited States of AmericaPosted 14 days ago

    Reports to: SOC Support Manager Location: Remote US Compensation Range: $50,000 to $65,000 base, plus bonus and equity; This role may be eligible for on-call/call-in pay in addition to base pay *This role requires being located in the Eastern Time Zone.* What We Do: Founded in 2015 as a fully remote company by for

    View & apply on Huntress
  8. Associate Customer Onboarding Manager

    JustworksNew York, New YorkPosted 14 days ago

    Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the

    View & apply on Justworks
  9. Director, Customer Success, EMEA

    GitLabRemote Ireland; Remote, France; Remote, Germany; Remote, Netherlands; Remote, Spain; Remote, United KingdomPosted 14 days ago

    GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust G

    Remote

    View & apply on GitLab
  10. Manager, Customer Experience

    Flatiron HealthDurham officePosted 14 days ago

    Reimagine the infrastructure of cancer care within a community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem. We’re looking for a Manager, Customer Experience to help us accomplish our mission to improve and extend lives by learning from the exp

    View & apply on Flatiron Health
  11. Senior Customer Success Manager

    FastlyPune, IndiaPosted 14 days ago

    Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet.

    View & apply on Fastly
  12. Customer Success Manager, APAC

    FireblocksSingaporePosted 14 days ago

    Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas,

    View & apply on Fireblocks
  13. Customer Success Director, Banking APAC

    FireblocksSingaporePosted 14 days ago

    Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas,

    View & apply on Fireblocks
  14. Customer Service Associate (Level 1- Korean Speaker)

    BoschTaguig, , PhilippinesPosted 14 days ago

    Function: Customer Service Industry: Mechanical Or Industrial Engineering Experience: Associate Employment: Full-time

    Full-time

    View & apply on Bosch
  15. Staff, Technical Account Manager

    TwilioRemote - USPosted 14 days ago

    Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture o

    Remote

    View & apply on Twilio
  16. Technical Account Manager

    ClickUp2 locationsPosted 14 days ago

    At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring proc

    FullTimeRemote

    View & apply on ClickUp
    Choose from 2 locations
  17. Implementation Consultant (SEA/GCN)

    StripeSingaporePosted 15 days ago

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the intern

    View & apply on Stripe
  18. Senior Customer Success Architect

    Amplitude2 locationsPosted 15 days ago

    Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1

    View & apply on Amplitude
    Choose from 2 locations
  19. Gyártástámogató mérnök (EB terület) I Production support engineer (EB area)

    BoschMiskolc, , HungaryPosted 15 days ago

    Function: Engineering Industry: Mechanical Or Industrial Engineering Experience: Mid-Senior Level Employment: Full-time

    Full-time

    View & apply on Bosch
  20. Lead - Customer Support

    FreshworksChennai, , IndiaPosted 15 days ago

    Function: Other Industry: Information Technology And Services Experience: Mid-Senior Level Employment: Full-time

    Full-time

    View & apply on Freshworks
  21. Enterprise Support Associate

    ZocdocPune, Maharashtra, IndiaPosted 15 days ago

    Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now

    View & apply on Zocdoc
  22. Staff Data Center Implementation Manager

    LambdaRemote, USAPosted 18 days ago

    Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one

    FullTimeRemote$191K – $255K

    View & apply on Lambda
  23. Customer Success Manager

    RippleLondon, UKPosted 18 days ago

    At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and oppor

    View & apply on Ripple
  24. Manager, Customer Experience

    HarveySan FranciscoPosted 18 days ago

    WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a tr

    FullTimeHybrid$144K – $216K • Offers Equity • Offers Bonus

    View & apply on Harvey
  25. Senior Strategic Implementation Specialist - EMEA

    AshbyRemote - European UnionPosted 18 days ago

    SENIOR STRATEGIC IMPLEMENTATION SPECIALIST Hi! I’m Morgan, the Manager of Strategic Implementations here at Ashby. Our customers are at the center of everything we do, and that’s especially true during implementation. We take pride in being responsive, collaborative partners who focus not just on delivery, but on doin

    FullTimeRemote€94K – €142K • Offers Equity • Multiple Ranges

    View & apply on Ashby
Career guide

How to prepare for Customer Success roles

Customer success helps customers reach the outcome they bought a product to achieve. The work combines product knowledge, account judgment and coordination, with retention as a result rather than the only conversation.

Implementation, support, success and account management roles can overlap. Read whether the position owns technical onboarding, adoption, commercial renewal or reactive issue resolution.

What the work looks like

Establish the outcome
Agree on goals, stakeholders and evidence of value during onboarding.
Guide adoption
Use product behavior and customer context to remove blockers and focus attention on useful workflows.
Coordinate risk
Surface product, support and commercial issues early and keep ownership clear across teams.

Evidence worth showing

An adoption story
Explain the customer's goal, obstacle, your intervention and the observed change.
A risk recovery
Show how you identified a concern, coordinated action and preserved an honest relationship.
A repeatable resource
Demonstrate a playbook, training or analysis that improved more than one account.

Customer Success & Support Jobs: common questions

What does a customer success manager do?

Owns a set of customers after the sale: onboarding them, checking they get value, spotting risk early and helping them renew or grow.

Are technical support roles included?

Yes: support engineers, technical account managers and implementation specialists are here alongside customer success and customer support roles.

Where do these jobs come from?

From public career boards that companies publish on Greenhouse, Lever, Ashby, Workable, SmartRecruiters and Recruitee. Every role links to the employer's own posting.

SchoolWhool is not the employer and does not receive applications. Every role here links to the company's own posting, where its employer owns the hiring process, the requirements and the decision. Roles are matched to this page by their job title, so check each posting to confirm it fits.