Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commerc
CSQ227R215
As a Senior Designated Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment. In this
CSQ227R215
As a Staff Designated Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialised support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment. In this c
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco,
ABOUT BROWSERBASE
Browserbase is the platform that enables AI to access the web. We manage headless browser infrastructure for automations that interact with websites, fill out forms, and replicate user actions.
We've gone from 0 to Series B in <18 months, crossed $6M in revenue last year, and are continuing to grow
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture o
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust G
Enterprise Customer Success Manager - East
Location: New York City - in-office (on-site required)
Language: Fluent in Spanish, with the ability to conduct business-level conversations with customers
Key Responsibilities:
Strategic Account Management: Build and maintain strong relationships with decision-makers and
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication
About Hightouch
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get
We believe conversations will become the #1 way to shop.
At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.
Our mission is to turn e
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ROLE SUMMARY
As a Social Media Support Specialist, you are at the
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
ROLE SUMMARY
As a Social Media Support Specialist, you are at the
The Japan Customer Support Representative provides world class service to our Japanese customers. This position will serve as the primary point of contact for our Japan Sales team and Japanese customers. This role will assist healthcare professionals, laboratories, and other internal and external partners to ensure a s
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is ins
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of product
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to
About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust G
GitLabRemote, Canada; Remote, United StatesPosted Aug 20, 2026
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust G
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forc
Customer success helps customers reach the outcome they bought a product to achieve. The work combines product knowledge, account judgment and coordination, with retention as a result rather than the only conversation.
Implementation, support, success and account management roles can overlap. Read whether the position owns technical onboarding, adoption, commercial renewal or reactive issue resolution.
What the work looks like
Establish the outcome
Agree on goals, stakeholders and evidence of value during onboarding.
Guide adoption
Use product behavior and customer context to remove blockers and focus attention on useful workflows.
Coordinate risk
Surface product, support and commercial issues early and keep ownership clear across teams.
Evidence worth showing
An adoption story
Explain the customer's goal, obstacle, your intervention and the observed change.
A risk recovery
Show how you identified a concern, coordinated action and preserved an honest relationship.
A repeatable resource
Demonstrate a playbook, training or analysis that improved more than one account.
Customer Success & Support Jobs: common questions
What does a customer success manager do?
Owns a set of customers after the sale: onboarding them, checking they get value, spotting risk early and helping them renew or grow.
Are technical support roles included?
Yes: support engineers, technical account managers and implementation specialists are here alongside customer success and customer support roles.
Where do these jobs come from?
From public career boards that companies publish on Greenhouse, Lever, Ashby, Workable, SmartRecruiters and Recruitee. Every role links to the employer's own posting.
SchoolWhool is not the employer and does not receive applications. Every role here links to the company's own posting, where its employer owns the hiring process, the requirements and the decision. Roles are matched to this page by their job title, so check each posting to confirm it fits.