Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichann
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom an
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commerc
About Us
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer
PoshmarkIN Tamil Nadu (Chennai) - OfficePosted 27 days ago
ABOUT POSHMARK
Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and sellin
We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal, to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrators who support them. This role sits within our global Support Engineering team b
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve
Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets manag
Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets manag
About the Role
HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end
À propos du poste
HTS Assist est l'assistant d'intelligence artificielle agentique d'Hopper pour le voyage. Il résout de véritables enjeux clients, notamment les changements de vol, les annulations, les remboursements et les réservations, par clavardage et par la voix, pour certaines des plus grandes marques de voyage
ChainguardUnited Kingdom - RemotePosted 28 days ago
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.
Our customers include Fortune 500 enterprises and global indust
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a tr
FlexportAtlanta, Georgia, United States; Bellevue, Washington, United States; Chicago, Illinois, United States; Dallas, Texas, United States; Denver, Colorado, United States; Los Angeles, California, United States; Miami, Florida, United States; New York City, New York, United States; San Francisco, California, United States; Toronto, Ontario, CanadaPosted 29 days ago
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—f
PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust G
We are currently growing our support team at ClickHouse, which provides excellent service to our customers around the world. We are seeking a Senior Technical Customer Support Engineer to join our global Support Engineering team. We hope to find you ready to take on a variety of tasks related to our customers in Latin
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the
About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value
About Commonwealth Fusion Systems:
Commonwealth Fusion Systems is on a mission to deliver the urgent transition to fusion energy.
Combining decades of research, top talent, and new technologies, we’re designing and building commercially viable fusion power plants. And we're working with policymakers, suppliers, an
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the in
Customer success helps customers reach the outcome they bought a product to achieve. The work combines product knowledge, account judgment and coordination, with retention as a result rather than the only conversation.
Implementation, support, success and account management roles can overlap. Read whether the position owns technical onboarding, adoption, commercial renewal or reactive issue resolution.
What the work looks like
Establish the outcome
Agree on goals, stakeholders and evidence of value during onboarding.
Guide adoption
Use product behavior and customer context to remove blockers and focus attention on useful workflows.
Coordinate risk
Surface product, support and commercial issues early and keep ownership clear across teams.
Evidence worth showing
An adoption story
Explain the customer's goal, obstacle, your intervention and the observed change.
A risk recovery
Show how you identified a concern, coordinated action and preserved an honest relationship.
A repeatable resource
Demonstrate a playbook, training or analysis that improved more than one account.
Customer Success & Support Jobs: common questions
What does a customer success manager do?
Owns a set of customers after the sale: onboarding them, checking they get value, spotting risk early and helping them renew or grow.
Are technical support roles included?
Yes: support engineers, technical account managers and implementation specialists are here alongside customer success and customer support roles.
Where do these jobs come from?
From public career boards that companies publish on Greenhouse, Lever, Ashby, Workable, SmartRecruiters and Recruitee. Every role links to the employer's own posting.
SchoolWhool is not the employer and does not receive applications. Every role here links to the company's own posting, where its employer owns the hiring process, the requirements and the decision. Roles are matched to this page by their job title, so check each posting to confirm it fits.