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Customer Success & Support Jobs

1,388 open roles at 158 companies right now, straight from each employer's own careers page. No account needed.

Newest Customer Success openings · page 9 of 26

  1. Customer Service-Self Storage Manager

    Public StorageMarietta, GA, United StatesPosted 22 days ago

    Function: Customer Service Industry: Retail Experience: Entry Level Employment: Full-time

    Full-time

    View & apply on Public Storage
  2. IT Support Specialist (12 Month Fixed Term Contract)

    RippleDublin, IrelandPosted 24 days ago

    At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and oppor

    View & apply on Ripple
  3. Director of Customer Experience Operations

    HeadwayRemotePosted 25 days ago

    1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The ad

    FullTimeRemote$160K – $250K • Offers Equity

    View & apply on Headway
  4. Manager II, Customer Success

    Samsara2 locationsPosted 25 days ago

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, effici

    Remote

    View & apply on Samsara
    Choose from 2 locations
  5. Senior Support Specialist, Ads

    OpenAI2 locationsPosted 25 days ago

    About the Team OpenAI’s User Operations team ensures that our customers’ experience is nothing short of exceptional. We resolve complex issues, provide guidance, and support customers in maximizing value with our products. Within User Operations, Ads Safety Operations helps OpenAI grow advertising in a way that is sa

    FullTimeHybrid$189K – $280K • Offers Equity

    View & apply on OpenAI
    Choose from 2 locations
  6. Customer Success Manager

    SamsaraRemote - USPosted 25 days ago

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, effici

    Remote

    View & apply on Samsara
  7. Customer Success Manager, Civil Government

    Planet4 locationsPosted 25 days ago

    Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commerc

    Remote

    View & apply on Planet
    Choose from 4 locations
  8. Manager, Customer Success

    GainsightUSA - CA - RemotePosted 25 days ago

    We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The Gainsight CustomerOS platform orchestrates the custo

    FullTimeRemote

    View & apply on Gainsight
  9. Customer Success - EMEA (German speaking)

    ElevenLabsEuropePosted 25 days ago

    ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom an

    FullTimeRemote

    View & apply on ElevenLabs
  10. Technical Customer Support Benelux - Dutch speaking

    ChannableUtrecht, Utrecht, NetherlandsPosted 25 days ago

    Are you passionate about solving complex problems for a diverse range of customers? Do you want to help eCommerce businesses grow by delivering high-quality technical support? Then this role might be for you! You’ll be joining our international Support department, which consists of 5 teams supporting 9+ markets worldw

    fulltime_fixed_term

    View & apply on Channable
  11. Manager, Customer Experience and Renewals

    CloudflareHybridPosted 26 days ago

    About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any

    Hybrid

    View & apply on Cloudflare
  12. Senior Client Support Associate

    Maven ClinicRemotePosted 26 days ago

    Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, ma

    Remote

    View & apply on Maven Clinic
  13. Technical Support Engineer (EST)

    RechargeRemotePosted 26 days ago

    Recharge is the subscription platform for the world’s fastest-growing and most innovative brands. Shopify’s premier subscription solution, Recharge is on a mission to build the future of commerce around customer retention. Known for its relentless product innovation and focus on ease of use, Recharge helps merchants d

    FullTimeRemote

    View & apply on Recharge
  14. Bilingual Senior Customer Success Manager - Responsable senior du Succès Client (STE - 12 month contract, French/English)

    HootsuiteMontreal, Quebec, Vancouver, Canada, Toronto, Canada, Canada; Calgary, Canada; Edmonton, Canada; Ottawa, CanadaPosted 26 days ago

    We’re looking for a Bilingual Senior Customer Success Manager (12 month contract, French/English) to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships w

    View & apply on Hootsuite
  15. Senior Support Engineer, EU

    SanityRemote in EuropePosted 26 days ago

    At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS,

    FullTimeRemote

    View & apply on Sanity
  16. Senior Support Engineer, NORAM

    SanityRemote in the United States or Canada (West Coast/PT)Posted 26 days ago

    At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS,

    FullTimeRemote

    View & apply on Sanity
  17. Customer Success Manager, Growth (f/m/d)

    ContentfulLondon, England, United KingdomPosted 26 days ago

    About The Opportunity As a Customer Success Manager, Growth (f/m/d), you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs at scale. You will help our customers achieve both their technical and business goals while d

    View & apply on Contentful
  18. Principal Implementation Manager - Wise Platform Verification

    WiseLondon, , United KingdomPosted 26 days ago

    Function: Analyst Industry: Financial Services Experience: Mid-Senior Level Employment: Full-time

    Full-timeHybrid

    View & apply on Wise
  19. Customer Success Leader, Southern Europe & DACH

    Harvey2 locationsPosted 26 days ago

    WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a tr

    FullTimeHybrid

    View & apply on Harvey
    Choose from 2 locations
  20. Customer Experience Associate

    RampNew York, NY (HQ)Posted 27 days ago

    ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are

    FullTimeRemote$60K – $70K • Offers Equity • This role will be paid hourly with a minimum hourly expectation.

    View & apply on Ramp
  21. Social Support Associate, Customer Care Operations

    LyftToronto, CanadaPosted 27 days ago

    At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As a

    View & apply on Lyft
  22. Social Support Associate, Customer Care Operations (Overnight)

    LyftToronto, CanadaPosted 27 days ago

    At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. You will be Lyft support’s voice on all social media channels, fielding questions and resolving issues from passengers and drivers in real-time. As a

    View & apply on Lyft
  23. Technical Customer Support Engineer, AI Infrastructure & Observability - EMEA

    ClickHouseEMEAPosted 27 days ago

    ClickHouse welcomed Langfuse, the leading open-source platform for tracing, evaluation, and observability, to strengthen its position in the AI infrastructure and LLM observability ecosystem. With ClickHouse and Langufuse scaling to power enterprise AI workloads, we're growing our support team to provide a world-class

    FullTimeRemote

    View & apply on ClickHouse
  24. Principal Technical Account Manager

    OutreachAtlanta, GAPosted 27 days ago

    About Outreach   Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forec

    Full-TimeRemoteUSD 120,000 – 140,000 / per-year-salary

    View & apply on Outreach
  25. Customer Support Specialist

    MercurySan Francisco, CA, New York, NY, Portland, OR, or Remote within United StatesPosted 27 days ago

    Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help u

    Remote

    View & apply on Mercury
Career guide

How to prepare for Customer Success roles

Customer success helps customers reach the outcome they bought a product to achieve. The work combines product knowledge, account judgment and coordination, with retention as a result rather than the only conversation.

Implementation, support, success and account management roles can overlap. Read whether the position owns technical onboarding, adoption, commercial renewal or reactive issue resolution.

What the work looks like

Establish the outcome
Agree on goals, stakeholders and evidence of value during onboarding.
Guide adoption
Use product behavior and customer context to remove blockers and focus attention on useful workflows.
Coordinate risk
Surface product, support and commercial issues early and keep ownership clear across teams.

Evidence worth showing

An adoption story
Explain the customer's goal, obstacle, your intervention and the observed change.
A risk recovery
Show how you identified a concern, coordinated action and preserved an honest relationship.
A repeatable resource
Demonstrate a playbook, training or analysis that improved more than one account.

Customer Success & Support Jobs: common questions

What does a customer success manager do?

Owns a set of customers after the sale: onboarding them, checking they get value, spotting risk early and helping them renew or grow.

Are technical support roles included?

Yes: support engineers, technical account managers and implementation specialists are here alongside customer success and customer support roles.

Where do these jobs come from?

From public career boards that companies publish on Greenhouse, Lever, Ashby, Workable, SmartRecruiters and Recruitee. Every role links to the employer's own posting.

SchoolWhool is not the employer and does not receive applications. Every role here links to the company's own posting, where its employer owns the hiring process, the requirements and the decision. Roles are matched to this page by their job title, so check each posting to confirm it fits.