Open workspace

Customer Success & Support Jobs

1,388 open roles at 158 companies right now, straight from each employer's own careers page. No account needed.

Newest Customer Success openings · page 8 of 26

  1. Customer Success (Polish Speaking)

    ElevenLabsPolandPosted 20 days ago

    ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom an

    FullTimeRemote

    View & apply on ElevenLabs
  2. Customer Service Partner Operations Manager, Mandarin Speaking (Tokyo Based)

    AirbnbTokyo, JapanPosted 20 days ago

    Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect

    View & apply on Airbnb
  3. Customer Service Partner Operations Manager, Mandarin Speaking (Singapore Based)

    AirbnbSingaporePosted 20 days ago

    Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect

    View & apply on Airbnb
  4. Customer Service Partner Operations Manager, Mandarin Speaking (Seoul Based)

    AirbnbSeoul, KoreaPosted 20 days ago

    Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect

    View & apply on Airbnb
  5. Customer Service Partner Operations Manager, Mandarin Speaking (Manila Based)

    AirbnbManila, PhilippinesPosted 20 days ago

    Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect

    View & apply on Airbnb
  6. Global Payroll Implementation Specialist - GPIS

    RemoteRemote-EMEAPosted 20 days ago

    About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambit

    Remote

    View & apply on Remote
  7. Global Customer Success Operations Manager

    Observe.AIBengaluruPosted 20 days ago

    About Us Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer

    View & apply on Observe.AI
  8. AI Support Engineer - Tokyo (Korean Speaking)

    OpenAITokyo, JapanPosted 21 days ago

    About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value

    FullTime

    View & apply on OpenAI
  9. AI Support Engineer - Singapore (Korean Speaking)

    OpenAISingaporePosted 21 days ago

    About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value

    FullTimeHybrid

    View & apply on OpenAI
  10. Implementation Manager

    Benchling3 locationsPosted 21 days ago

    We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only h

    FullTimeRemote

    View & apply on Benchling
    Choose from 3 locations
  11. Director of Product, Customer Care

    LyftNew York, NY; San Francisco, CAPosted 21 days ago

    At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product leade

    View & apply on Lyft
  12. Senior Implementation Manager

    AsanaChicagoPosted 21 days ago

    About the Role We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes. As Asana transitions from Collaborative Work Management (CWM) to AI Workflow Management (AWM), you will lead enterprise customers through that same transformation — he

    View & apply on Asana
  13. Customer Support Engineer

    PlanetScaleEMEAPosted 21 days ago

    Remote - EMEA PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificin

    View & apply on PlanetScale
  14. Director, Customer Success - Enterprise

    KlaviyoBoston, MAPosted 21 days ago

    At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close

    View & apply on Klaviyo
  15. Customer Implementation Manager (APAC)

    GorgiasSydneyPosted 21 days ago

    We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn e

    FullTimeRemoteA$135K – A$149K • Offers Equity

    View & apply on Gorgias
  16. IT Support Engineer

    Stability AIUnited States Posted 21 days ago

    < REMOTE > IT Support Engineer The Role Stability AI is seeking an IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will own day-to-day support requests and core IT processes, including onboarding, device provisioning, access management, endpoint

  17. Junior IT Support Engineer

    Stability AIUnited States Posted 21 days ago

    < REMOTE > Junior IT Support Engineer The Role Stability AI is seeking a Junior IT Support Engineer to provide responsive, reliable technical support across our globally distributed organization. You will help employees resolve day-to-day technology issues and support essential IT processes, including onboarding, de

  18. Technical Support Engineer (EMEA), Metronome

    StripeLondon, DublinPosted 21 days ago

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the in

    View & apply on Stripe
  19. Financial Support - Customer Service

    BoschOeiras, Lagoas Park, PortugalPosted 21 days ago

    Function: Customer Service Industry: Mechanical Or Industrial Engineering Experience: Associate Employment: Full-time

    Full-time

    View & apply on Bosch
  20. Customer Support Specialist - 1 Year Fixed Term

    WiseTokyo, , JapanPosted 21 days ago

    Function: Customer Service Industry: Financial Services Experience: Mid-Senior Level Employment: Full-time

    Full-time

    View & apply on Wise
  21. AI Support Engineer, Government - Washington, D.C.

    OpenAIWashington, DCPosted 22 days ago

    About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value

    FullTimeHybrid$162K – $234K • Offers Equity

    View & apply on OpenAI
  22. AI Support Engineer, Government - San Francisco, CA

    OpenAISan FranciscoPosted 22 days ago

    About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value

    FullTimeHybrid$180K – $260K • Offers Equity

    View & apply on OpenAI
  23. Sr. Technical Account Manager

    ZapierSouth America Posted 22 days ago

    AI AT ZAPIER At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on How to Collaborate with AI Dur

    FullTimeRemote$66.5K – $99.7K • Offers Bonus • Multiple Ranges

    View & apply on Zapier
  24. Senior Technical Account Manager

    DockerCanadaPosted 22 days ago

    ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of product

    FullTimeRemote

    View & apply on Docker
  25. Senior Customer Success Manager

    1PasswordRemote (United States | Canada)Posted 22 days ago

    1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our

    FullTimeRemote

    View & apply on 1Password
Career guide

How to prepare for Customer Success roles

Customer success helps customers reach the outcome they bought a product to achieve. The work combines product knowledge, account judgment and coordination, with retention as a result rather than the only conversation.

Implementation, support, success and account management roles can overlap. Read whether the position owns technical onboarding, adoption, commercial renewal or reactive issue resolution.

What the work looks like

Establish the outcome
Agree on goals, stakeholders and evidence of value during onboarding.
Guide adoption
Use product behavior and customer context to remove blockers and focus attention on useful workflows.
Coordinate risk
Surface product, support and commercial issues early and keep ownership clear across teams.

Evidence worth showing

An adoption story
Explain the customer's goal, obstacle, your intervention and the observed change.
A risk recovery
Show how you identified a concern, coordinated action and preserved an honest relationship.
A repeatable resource
Demonstrate a playbook, training or analysis that improved more than one account.

Customer Success & Support Jobs: common questions

What does a customer success manager do?

Owns a set of customers after the sale: onboarding them, checking they get value, spotting risk early and helping them renew or grow.

Are technical support roles included?

Yes: support engineers, technical account managers and implementation specialists are here alongside customer success and customer support roles.

Where do these jobs come from?

From public career boards that companies publish on Greenhouse, Lever, Ashby, Workable, SmartRecruiters and Recruitee. Every role links to the employer's own posting.

SchoolWhool is not the employer and does not receive applications. Every role here links to the company's own posting, where its employer owns the hiring process, the requirements and the decision. Roles are matched to this page by their job title, so check each posting to confirm it fits.