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Customer Engagement Manager - MEAL

Mahindra & Mahindra

Company
Mahindra & Mahindra
Location
Hyderabad, Hyderabad, India
Employment
Employment type not listed

About this opening

Responsibilities & Key Deliverables Customer Complaints Management & Social Media (Online Reputation Management) 1.Follow the processes on Customer complaints Management in Dealer & Regional office fraternities 2. Monitor Turn Around Time (TAT) for Resolution 3. Ensure Process Adherence for Listening to Customer Voice

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