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SERVICE DESK QA - Hyderabad

Zensar Technologies

Company
Zensar Technologies
Location
Hyderabad, Telangana, India
Employment
Employment type not listed

About this opening

The Quality Analyst will support Zensar Technologies' Service Desk by meticulously reviewing inbound calls, chat sessions, and self‑service requests. You will uncover performance trends, assess compliance, and deliver actionable recommendations to management and clients. This role requires occasional participation in l

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